In freight forwarding, the transparency of the freight sales process has never been there at all. With the freight tariffs in a form of extremely complicated Excel ratesheets, and freight quotes prepared manually and sent by email or Whatsapp there is no visibility, no control and often no follow-up.
Usually, the sales manager doesn’t know how many freight quotes were sent in any period of time by the sales team. There is no way to check it if it’s all done manually. It is almost impossible to monitor the sales margins in the quotes. Managers must rely on the reports prepared by sales reps, where the information is unstructured and often biased.
This lack of transparency is also an issue for sales reps themselves – they have to search for freight rates in various files and emails, and there is no clear record of what rate has been offered to a client. This is a waste of time and resources, and it often leads to lost business opportunities.
Transparency of Sales is Essential
The importance of having transparency in sales activities is crucial for any business. The key to gaining control of the revenue is to have real-time access to sales performance. The live data stream is invaluable in spotting changes in trends and picking up on issues before they become a problem.
Also, studies show that when employees know their performance and have an instant overview of their KPIs, they improve their work. Focus, motivation, and accountability come when teams can see where everyone stands in just a glance.
Transparency in freight sales can be achieved in the organization when both pricing and quoting are managed via the same platform. A platform where all freight rates and quotes are created and stored, in the most structured and most proper visual way, accessible from anywhere and anytime. Quotiss software provides such a platform for freight forwarders.
Freight forwarders get access to more and more digital tools each year. There is a big interest in digitizing the customer interface: offer online freight quotes, online bookings, online tracking, etc. All these customer-facing digital initiatives are very necessary, but hardly possible without digitizing the back office of the freight forwarder.
It’s not possible to offer online freight quotes if your selling rates are maintained in Excel. You run a big risk of low data accuracy, which can cause financial loss and/or reputational risks.
Visual Sales Performance
Quotiss software automatically uploads freight ratesheets, local port charges, customer database. It contains pricing guidelines and an archive of freight quotes. With Quotiss, the sales team can generate perfect freight quotes in seconds, and email them to customers directly. Thanks to the full email integration, the follow-up is automated too!
Quotiss dashboard is a powerful visualization tool. It provides a full rate history per carrier, client acquisition stats, freight quotes performance, average margins, etc.
Quotiss dashboard puts your commercial KPIs and critical metrics together into an artfully designed and intuitive display. Data is updated in real-time. It allows setting goals and opens opportunities for immediate feedback and action. Everyone in the company is on the same page when it comes to sales performance and pricing guidelines, enabling better communication and collaboration across the teams.
By switching from Microsoft Excel to Quotiss software, you can automate sales activities and get access to the sales performance analysis, in real-time. There will no longer be a need to manage a number of complex freight ratesheets in Excel. That’s right, no more Excel!
With Quotiss, you can increase your sales productivity without increasing your headcount. When your business is driven by efficiency, it directly impacts the company’s bottom line.
Would You Like a Quick Start with Quotiss?
Click here to register your company. We’ll activate your company’s profile and help with the initial settings and user onboarding. You can upload your ratesheets and start quoting freight from Quotiss on the same day we sign the deal.