Sales Automation

Quotiss freight software

Quotiss Freight Software Explained

In the last couple of months, we see a growing interest in our product and based on the questions we receive, we’ve prepared this article about Quotiss freight software. As you read through, you will find out what Quotiss is and what it is not, and how exactly Quotiss helps freight forwarders to be competitive and boost sales results.

Due to highly complicated nature of shipping, there is no standard software that can handle the typical business requirements of a freight forwarder.

The logistics industry is based on MS Excel or custom-made software. Most of the medium to big size forwarders work with the software designed specifically for their organization’s needs. There are too many flaws in this approach, starting from the cost to create and maintain it, to a very slow response to change requests.

 

What is Quotiss?

 

Quotiss is a freight rate management and sales automation software designed for the freight forwarding companies of any size and type. At the core of Quotiss, there is a powerful freight simplification engine, inspired by Pareto Rule and KISS Principle. Thanks to that, Quotiss removes 99% of complexity from the commercial process and structures the freight rate management in a smart and simple way.

Quotiss provides a basic framework, which simplifies the commercial process of any freight forwarder. Quotiss brings structure to the commercial teams. It can be configured to match the most complex business requirements.

Quotiss covers the following business processes:

  • Freight rate management
  • Automated freight quotes
  • CRM
  • Sales performance analytics

Once the freight pricing is streamlined, the freight quotes are automated. A salesperson can quote freight rates with 100% accuracy in a couple of clicks! With Quotiss, they can send a freight quote to one client or to a hundred clients at once. Your customers will receive a freight quote perfectly tailored to their needs – origin, destination, local charges, special notes and terms, margin levels are saved for each customer.

Quotiss also brings real-time sales performance analytics, enabling data-driven decision making to maximize the profit margins.

 

What Quotiss Has to Offer:

 

  • Unique algorithm to manage freight rate tariffs and spot rates – no more Excel files;
  • Freight quotes are automated – so sales can spend time on selling;
  • Client database – archive of quotes;
  • Follow up on the deals;
  • Unified quote formatting – solid brand image;
  • One platform for all commercial activities – increased business intelligence;
  • Easy sales onboarding – no more lengthy handovers;
  • Intuitive UX and modern UI– sales people love it!

 

Freight Software for Logistics

 

Freight forwarders get access to more and more digital tools each year. There is a big interest in digitizing the customer interface: offer online freight quotes, online bookings, online tracking, etc. All these customer-facing digital initiatives are very necessary, but hardly possible without digitizing the back office of the freight forwarder.

It’s not possible to offer online freight quotes if your selling rates are maintained in Excel. You run a big risk of low data accuracy, which can cause financial loss and/or reputational risks.

It is necessary to start from the basics – automate and digitize your freight rate management internally, and after that integrate your automated freight quotes online.

Quotiss software could be the right solution to digitize freight ratesheets using a simplified upload mechanism. Quotiss is a practical tool, which automates all kinds of freight ratesheets in a smart and simple way. All freight rates from all suppliers in one place, available instantly to everyone in the organization.

With Quotiss, you can increase your sales productivity without increasing headcount. When your business is driven by efficiency, it directly impacts the company’s bottom line.

 

Would You Like a Quick Start with Quotiss?

 

Click here to register your company. We’ll activate your company’s profile and help with the initial settings and user onboarding. You can start uploading your freight ratesheets and quoting freight from Quotiss on the same day we sign the deal.

Freight quotes quotiss

What’s in Those Freight Quotes?

In freight forwarding, transparency in the sales activities has never been the case. The complexity and volatility of freight rates significantly limit the visibility into what’s going on in the commercial organization on a daily basis.

Usually, the management team doesn’t know how many freight quotes have been sent today, this week, or this month. And there is no way to check. It is almost impossible to monitor the margins applied to ocean freight and local charges in the quotes. The sales manager must rely on the data that comes from various sources, the information is unstructured and often biased.

This lack of transparency is also an issue for sales reps themselves – they have to search for freight rates in various files and emails, and there is no clear record of what rate has been offered to a client. This is a waste of time and resources, and it often leads to lost business opportunities.

 

Transparency of Sales is Essential

 

The importance of having transparency in sales activities is crucial for any business. The key to gaining control of the revenue is to have real-time access to sales performance. The live data stream is invaluable in spotting changes in trends and picking up on issues before they become a problem.

Also, studies show that when employees know their performance and have an instant overview of their KPIs, they improve their work. Focus, motivation, and accountability come when teams can see where everyone stands in just a glance.

Transparency in freight rates can be achieved in the organization when both pricing and quoting are done via the same platform. A platform where all freight rates and quotes are stored, in the most structured and most proper visual way, accessible from anywhere and anytime. Quotiss software provides such a platform for the freight forwarders.

 

Visual Sales Performance

 

Quotiss software stores freight ratesheets, local charges, pricing guidelines, customer database, and an archive of freight quotes. Quotiss enables sales teams to generate perfect freight quotes, which can be emailed to customers directly thanks to the full email integration.

Quotiss dashboard is a powerful visualization tool. It provides an analysis of freight rates history per carrier, client acquisition data, freight quotes stats per person or per team, average margin history, etc.

Quotiss dashboard puts your commercial KPIs and critical metrics together into an artfully designed and intuitive display. Data is updated in real-time. It allows setting goals and opens opportunities for immediate feedback and action. Everyone in the company is on the same page when it comes to sales performance and pricing guidelines, enabling better communication and collaboration across the teams.

By switching from Excel to Quotiss software, you can automate the sales activities and get access to the sales performance analysis, in real-time. There will no longer be a need to manage a number of complex freight ratesheets in Excel. Most importantly, your commercial data will stay secure!

 

Would You Like a Quick Start with Quotiss?

 

Click here to register your company. We’ll activate your company’s profile and help with the initial settings and user onboarding. You can start uploading your freight ratesheets and quoting freight from Quotiss on the same day we sign the deal.

The Dark Side of Process Improvement


“The light bulb wasn’t invented by continuously improving the candle…it was about understanding what the job to be done was and then stepping back to look for solutions to solve this”

You could spend lots of time and energy making a candle burn longer and brighter, but you would never get to a light bulb – it would always be a candle. At the same time if you don’t truly understand what the ‘job to be done’ is then you could waste time and resources improving processes not fit for purpose.

A really great point to reflect on. It reminds us how important it is to ensure that the technology is implemented to support the business, and not the other way around. In the end, it all boils down to this – does your current business process actually fit the needs of your customers?

 

Process Innovation vs Continuous Improvement

 

“At what point do you stop with continually improving and look for a new process or new innovation?”

Continuous Improvement is about observing the way things are done and improving them. Typically, there will be gains in efficiency or reductions in cost. Continuous improvement happens over time, bit by bit, and is never finished – with every change resulting in a small gain. The main focus is on improving of what is already in place.

Process Innovation puts the emphasis on solving each problem in the most effective way. Innovative changes tend to be big and disruptive, often reshaping or redefining the way things are done.

No improvement of a candle would result in a solution as effective as the light bulb. That requires an innovative shift in focus. But at the core, both process innovation and continuous improvement are intended to do the same thing – to help us achieve our goals more effectively. And although none of us would want to light our offices with candles, we wouldn’t want to use the early versions of the light bulbs either. An effective strategy for growth considers both: innovating and improving what’s already in place.

 

What Can Go Wrong?

 

The majority of the companies betting on the digital transformation ask themselves this question: “How can I organize my existing services/products better with the help of this new digital technology?” This is the wrong thing to ask when it comes to the digitalization of the business. The process usually begins with documenting all the existing ‘as is’ business processes and giving this to a software vendor to implement in their new solution or platform, and then expecting a different result. It puts the company at a high risk of re-inventing old problems in new technology.

Why aren’t companies taking the opportunity to digitize and improve at the same time? The most probable answer is that oftentimes digital vendors don’t have the slightest idea about their customers’ business needs, as well as have no interest in growing their customers’ bottom lines or market shares. Instead they have a large team of software engineers and project managers, who are very interested in growing their personal portfolio and digital tool kit.

 

How to Make it Right?

 

The best recommendation is to always ask ‘why’ and analyze every business process to see if it can be done better, before looking at any software product or solution.

The right questions to ask yourself before reaching out to any software vendor is this: “What are the real needs of my clients and their business? How can I understand their real (and constantly changing) needs better and how can I provide them with better fitting solutions with the help of digital technology?”

To build effective new business models and take advantage of digital technology, the companies need to agree on the strategic way forward, adopt new performance metrics, and rebuild their networks as well as their older processes (in fact, remove them).

The new economy has new building blocks: SaaS, APIs, big data, and improved customer experience – all based on well-designed business processes. Changing the way you think about your business and your business processes is the true key to success.

 

Quotiss sales automation software generates 100% accurate quotes in seconds. The software is user-friendly and tailored to the freight forwarding business. It brings order and structure.

 

Would You Like a Quick Start with Quotiss?

 

Click here to register your company. We’ll activate your company’s profile and help with the initial settings and user onboarding. You can start uploading your freight ratesheets and quoting freight from Quotiss on the same day we sign the deal.

freight ratesheets

Quotiss Logistics Software Explained

Freight forwarding is a very complex business. There are hundreds of thousands of possible port pairs, multiple container types, millions of local exceptions. In addition, freight rates change frequently. There are also numerous surcharges applied on top of freight rates, and special premium/discount levels are negotiated for most of the customers. All of that results in millions of freight quotes full of special notes and exceptions, which are very difficult to prepare, manage, and keep track of without the right software in place.

At Quotiss, we tackle the main problem of the industry from a different angle: instead of digitizing the enormous complexity of freight rates, we dramatically simplify the freight rate management process, reducing the number of variables in the equation.

Freight rate complexity can be reduced by 99%, following the data patterns discovered by Pareto 100 years ago.

Quotiss sales automation software generates 100% accurate quotes in seconds. The software is user-friendly and tailored to the freight forwarding business. It brings order and structure.

 

How Does Quotiss Work?

 

Quotiss is a sales automation software for the freight forwarders of any size and specialty. In the more technical terms, Quotiss is a CPQ software, where CPQ stands for Configure – Price – Quote.

CPQ software helps sales teams to generate accurate sales quotes, gives visibility of the latest product and pricing information, provides a structure for the whole commercial process from A to Z. With the right CPQ software, sales teams can close more deals faster and make sure that their freight quotes are error-free.

 

Configure – Price – Quote

 

At the core of Quotiss, there is a powerful freight simplification engine, inspired by Pareto Rule and KISS Principle. Thanks to that, Quotiss removes 99% of complexity from the commercial process and structures the freight rate management in a smart and simple way.

The majority of logistics companies still use Excel spreadsheets to manage their freight rates. This leads to a lot of confusion, manual errors, and dramatic loss of revenues. Seeking solutions, companies end up hiring more sales support people or outsource such tasks to the service centers.

With Quotiss, carrier contract management is 99% simplified, thanks to the unique algorithm and quick freight tariff upload mechanism. This simplification allows to keep full control over freight rate management internally.

Once the freight pricing is streamlined, the freight quotes are automated. A salesperson can quote freight rates with 100% accuracy in less than a minute! With Quotiss, they can send a freight quote to one client or to a hundred clients in one click. It takes one click or 5 seconds, and everyone will receive a freight quote perfectly tailored to their needs – origin, destination, local charges, special notes and terms, margin levels are saved for each customer.

Quotiss also brings real-time sales performance analytics, enabling data-driven decision making to maximize the profit margins.

 

Would You Like a Quick Start with Quotiss?

 

Click here to register your company. We’ll activate your company’s profile and help with the initial settings and user onboarding. You can start uploading your freight ratesheets and quoting freight from Quotiss on the same day we sign the deal.

Freight ratesheets

Pareto Principle in Freight Forwarding

Over 100 years ago, Italian economist and sociologist Vilfredo Pareto noticed a few recurring distribution patterns, which led him to discover that 80% of results come from 20% of causes. This phenomenon was called the Pareto Principle or the ‘80/20 Rule‘. The 80/20 distribution patterns are so universal, that they apply practically everywhere, for example:

  • 80% of sales revenue comes from 20% of clients;
  • 80% of traffic comes in 20% of the time;
  • 80% of healthcare costs are generated by 20% of patients.

There could be slight variations in the percentage ratio, but there are always main factors which affect the result more than the others. Pareto discovery is extremely important, and the analysis of Pareto’s cause and effect can dramatically increase business productivity. You can read more about applying the Pareto principle in business here.

 

Pareto Rule in Freight Forwarding

 

How to apply the Pareto Principle to international logistics? Following the statistical analysis of the global trade volumes, it is easy to see that the same distribution pattern, discovered 100 years ago in Italy, works for the shipping market.

Let’s take a look at ocean freight in containers. The data is consistent. Basically, Vilfredo Pareto predicted the container volume distribution pattern 60 years before the container was even invented!

  • 80% of container volume is shipped from 20% of ports;
  • 80% of container volume is shipped by 20% of companies.

The data pattern applies to Russia, China, Brazil, and other countries. It remains similar in case import and export. You will find the same distribution patterns in FCL and LCL, in rail, road, sea and air freight.

In some cases, the Pareto distribution chart can be even more dramatic. Let’s take a closer look at the busiest world trade route –  Far East Asia imports to Europe. There are approximately 150 active ports in the Far East and Southeast Asia. However, only 16 of them (roughly 10%) generate 80% of volume:

ports

 

How to Leverage the 80/20 Rule?

 

Freight forwarding is a very complex business. There are hundreds of thousands of possible port pairs, multiple container types, millions of local exceptions. In addition, freight rates change frequently. There are also numerous surcharges applied on top of freight rates, and special premium/discount levels are negotiated for most of the customers. All of that results in millions of freight quotes full of special notes and exceptions, which are very difficult to prepare, manage, and keep track of without the right software in place.

At Quotiss, we tackle the main problem of the industry from a different angle: instead of digitizing the enormous complexity of freight rates, we dramatically simplify the freight rate management process, reducing the number of variables in the equation.

Freight rate complexity can be reduced by 99%, following the data patterns discovered by Pareto 100 years ago.

Quotiss sales automation software generates 100% accurate quotes in seconds. The software is user-friendly and tailored to the freight forwarding business. It brings order and structure.

 

Would You Like a Quick Start with Quotiss?

 

Click here to register your company. We’ll activate your company’s profile and help with the initial settings and user onboarding. You can start uploading your freight ratesheets and quoting freight from Quotiss on the same day we sign the deal.