Freight forwarding is one of the largest and most important industries in the world, but also very traditional and least digitized. Quotiss helps traditional freight forwarding companies become digital. We believe, that any freight forwarder can become digital with the right set of digital tools.
Container shipping is one of the least digitized segments of all transport services. Managing freight tariffs is a well known technical challenge, which keeps some freight forwarders stuck in the era of MS Excel.
Digital Freight Forwarders
There are many startups who try to revolutionize the ‘ancient’ industry. Business models like ‘freight marketplace’ and ‘digital freight forwarder’ are funded with millions of dollars. The frequently asked question is whether the freight forwarders will be replaced with these online services in the near future or not.
Freight forwarding looks like a perfect industry for disruption! A cohort of digital freight forwarders and freight marketplaces emerged on the market. Their value proposition can be summarized as Booking.com for shipping. And yet, today in 2018, it is still hardly possible to find and compare freight rates online. Although some digital freight platforms enable online bookings, there is still a lot of manual work behind the digital interface.
It’s never been easy to deal with freight, due to the freight rate complexity and volatility. Looking at the whole end to end process, it seems logical that transportation price consists of multiple components because the cargo literally travels half of the globe one way. Adding all transportation costs into the picture (door delivery, customs, port expenses), makes ALL-IN freight rate calculation a very complicated process.
For decades, freight forwarders take care of complex logistics and supply chain management. They have connections to the suppliers, agents, customs, and they take care of the entire shipment process, including that cargo insurance. The human factor plays a big role in this mostly relationship-driven business.
How to Digitize Freight Rates?
Freight forwarders get access to more and more digital tools each year. There is a big interest in digitizing the customer interface: offer online freight quotes, online bookings, online tracking, etc. All these customer-facing digital initiatives are very necessary, but hardly possible without digitizing the back office of the freight forwarder.
It’s not possible to offer online freight quotes if your selling rates are maintained in Excel. You run a big risk of low data accuracy, which can cause financial loss and/or reputational risks.
It is necessary to start from the basics – automate and digitize your freight rate management internally, and after that integrate your automated freight quotes online. Nevertheless, the technology which helps streamline complex logistics processes is already there: electronic communication, big data analysis, transport management systems, etc.
Early adopters are already enjoying the benefits: becoming faster, more flexible, and cost-efficient. There is a visible pressure from the digitized forwarders towards their traditional competitors. It’s becoming obvious, that a “regular” forwarder will soon need to find ways to be on par with the digital world.
Sales Automation Software for Logistics
Marcin Zarzecki, CEO of Quotiss says:
“Complex contracts, massive ratesheets, thousands of emails, Excels and PDFs bring frustration, consume resources, and destroy efficiency. At Quotiss, we found a solution that brings structure and simplicity.”
Quotiss software could be the right solution to digitize freight ratesheets using a simplified upload mechanism. Quotiss is a practical tool, which automates all kinds of freight ratesheets in a smart and simple way. All freight rates from all suppliers in one place, available instantly to everyone in the organization.
Once the carriers’ contracts are simplified and uploaded into the system, the quoting process becomes fully automated. Having all commercial data on one platform, freight forwarders can enjoy full transparency: archive of freight rates and quotes, profitability, the efficiency of sales teams in real-time. No more searching through multiple folders, excel files and emails.
“Modern technology used to be available only for big players with massive resources. But this is changing. Medium and small-sized forwarders start adopting instruments like Quotiss and, thus, learn to compete with efficiency and not just the rate.” – says Eugene Reznikov, Quotiss representative in Hong Kong.
With Quotiss, you can increase your sales productivity without increasing headcount. When your business is driven by efficiency, it directly impacts the company’s bottom line.
Would You Like a Quick Start with Quotiss?
Click here to register your company. We’ll activate your company’s profile and help with the initial settings and user onboarding. You can start uploading your freight ratesheets and quoting freight from Quotiss on the same day we sign the deal.